Privacy Notice
At World of Parts, we prioritise the privacy and security of your information collected on this website.
Email Correspondence
We communicate with customers through three types of emails: order confirmations, updates, and a one-time review reminder per purchase. Updates may contain special offers and promotions. If you wish to unsubscribe from these updates, you can easily do so by sending us an email or using the unsubscribe link in our newsletters.
Placing an Order
When placing an order with World of Parts, it’s recommended to create an account. This process requires providing contact details such as name, address, and telephone number. This information is utilised for billing, shipping, and potential communication purposes.
For any uncertainties regarding the correct parts needed, please consult with our team before placing your order.
Errors and Omissions
While we strive for accuracy, occasional errors in pictures or descriptions may occur. If you come across an evident error, please reach out to us at info@worldofparts.com.au, attention to the Manager, for immediate rectification. Contact us before making purchases to ensure accuracy in product supply.
World of Parts offers aftermarket parts and retains the right to offer a compatible product from another brand if the customer’s preferred brand is unavailable. If the substituted brand holds a lower value, a refund of the difference will be issued.
We reserve the right to refund orders from customers displaying abusive behaviour or failing to understand our terms. Discrimination against our employees will not be tolerated, and orders from customers exhibiting such behaviour will be refunded.
Despite our efforts, human errors might result in parcels being misdirected. In such cases, we reserve the right to request that the parcel be forwarded to the intended customer by the accidental recipient. We’ll provide a full refund of freight costs incurred and offer a free freight option to alleviate inconvenience caused to both customers.
Back Orders
While we aim to stock as many items as possible, limitations from suppliers prevent us from carrying every listed item on our website at all times. We endeavour to keep our site updated with back-order dates. Occasionally, items listed as in-stock may sell out or experience dispatch delays. We apologise for any inconvenience and reserve the right to offer a full refund for orders going to back-order with our suppliers.
Refunds
Please note, express postage applies solely to delivery and does not expedite warehouse processing time. Standard picking time should be considered for all orders.
IMPORTANT
Freight
We strongly recommend reviewing the Shipping and Returns section before finalising your order to verify freight methods and delivery times.
Pricing
Product specifications and prices may change without prior notice due to circumstances beyond our control, including currency fluctuations. Prices will be confirmed upon order acceptance. We reserve the right to refund partial or complete orders due to supplier price increases.
Kindly note that special discount codes EXCLUDE WHOLEGOODS unless otherwise specified. Any whole goods purchased with a special code will not be processed and will be refunded.
Price Match Guarantee
At World of Parts, we are committed to offering the best prices on all our mower spare parts. If you find a lower price on the same part number (SKU) from an authorised Australian retailer, we will match it! To qualify for our Price Match Guarantee, the item must be in stock and available for immediate purchase at the competitor’s store. Simply contact us with the details of the competitor’s offer, and we’ll adjust the price accordingly. This offer is subject to change without notice and may exclude promotional offers, clearance items, or limited-time deals.
Product Warranty
Products sold by World of Parts are covered by respective manufacturers’ warranties and guarantees. We act as re-sellers and are not accountable for damages caused directly or indirectly by these products. Purchasers waive their rights for any claims against the Company for product liability caused by malfunction, defect, or damage.
New Machine Sales
All Machines supplied by World of Parts, as per dealer agreements with our suppliers, undergo assembly and testing before dispatch. Customers are advised to review the provided owner’s manuals before initiating operation.
Due to supplier restrictions, we reserve the right to fully refund orders placed by customers not within our service area for specific brands or models.
DISCLAIMER
While every effort is made to ensure the accuracy of information on this website, World of Parts provides it as a convenience. We acknowledge our legal obligations but hold no liability, to the extent permitted by law, for any misleading information, loss, or damage caused by reliance upon this information.
Except for Genuine Parts, references to original Part Numbers and Trade Names are for identification purposes only.
